My account won't let me login

  • Kari
    Asked on February 27, 2019 at 8:01 PM

    Hi - I've attempted resetting my password numerous times and I still can't login. Help?

  • ktyaguirre
    Replied on February 27, 2019 at 9:54 PM

    Upon review of your account it was found form:

    http://www.jotform.ca/form/90577415289266 was collecting login credentials and also credit card information on plain text fields. This is not allowed.

    We do not offer encryption along database administration. Therefore, we do not allow the request for login credentials.

    Due to our PCI/DSS compliance we are unable to allow the collection of any of the credit card numbers. Please refrain form elaborating forms of this type. We have cleansed your form and reactivated your account.

    Thank you