My form results have been unavailable all morning.

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    mbobrowski
    Asked on March 15, 2011 at 02:09 PM
    I need someone to contact me ASAP. I'm using your platform to run a contest and my results have been unavailable since last night, this is not acceptable from a service I'm paying $50 a month for pro level access. Please let me know why my form results have been down all morning? It is going to be a big problem if I'm not capturing data - my forms are titles:Twitter Submissions Facebook SubmissionsThank youMichael
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    DanielGriffin
    Answered on March 17, 2011 at 10:02 AM

    Hi there,

    Sorry for the inconvenience,
    We released Dropbox integration on the morning of your message:

    http://www.jotform.com/dropbox/

    Because of sudden high number of hits from social news sites we were very slow and sometimes gave maintenance errors - causing forms to become unavailable.  The problem is resolved now and I see that you have lots of new submissions.

    Thanks,
    Daniel