JotForm Inbox: Edit Submission does not work correctly.

  • Profile Image
    Asked on March 01, 2019 at 02:06 AM

    Based on your feedback, I've cloned user's form and send a test submission in order to check this issue on my end. I followed these steps:

    1. Click on the "More" button.

    2. Click on the "Edit Submission" button.

    3. Change the email field from "" to "".

    4. Submit the form again.

    Result: The email field does not change correctly.

    Please check the following "screencast".



    When I click on "Edit the submission" again the email field displayed as ""

    However, in the inbox view, it is not shown correctly.

    1551423528Screen Shot 2019-03-01 at 09.4


    It is not shown correctly in the downloaded PDF document either. (

    1551424273Screen Shot 2019-03-01 at 10.0



    I could not replicate the same problem on my other test form.

  • Profile Image
    Answered on April 09, 2019 at 01:49 PM

    Hello Ivy,

    It should be fixed now.

    Thank you,

  • Profile Image
    Answered on April 10, 2019 at 03:39 AM

    Hi Helen,

    I checked and informed the user.

    Thanks for the update!