PDF Editor: The PDF Viewer doesn't display the PDF document."PDF Generation Failed" error is received.

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    Asked on March 01, 2019 at 06:42 AM

    The user has reported that he/she is not able to view the PDF Document on the PDF Viewer. I have tested the issue on Chrome(71.0.3578.98), Firefox(Firefox 65.0), and Safari(12.0.2) browsers.

    I have received the following error messages on all browsers:

    1551440509Screen Shot 2019-03-01 at 14.3

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    Answered on March 13, 2019 at 07:31 AM

    Hi diana;

    This was happening on all pdf documents whose form has no submissions. This problem is now fixed and new short urls obtained from share popup modal will work fine.

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    Answered on March 14, 2019 at 02:43 AM

    Hi ilter,

    I have informed the user.

    Thank you for the update.