DocuSign widget error

  • mikedhar
    Asked on March 1, 2019 at 12:36 PM

    Get an error "Please fix errors before signing" when trying to use this widget - see attached screenshot.  Integration is authenticated with my DocuSign account, and all information is valid on the form (name, email), so not sure what else needs to be fixed.

    Jotform Thread 1747873 Screenshot
  • Richie JotForm Support
    Replied on March 1, 2019 at 1:59 PM

    I have checked your form and it seems you have placed the Docusign widget in the middle of your card Form.

    You would need all your card fields to be filled before you can use the docusign widget.

    Kindly place the docusign widget and your terms and condition at the last part of  your form.

    DocuSign widget error Image 1 Screenshot 20

    Please give it a try and let us know if the issue still remains.