missing email recipients

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    Asked on March 01, 2019 at 01:06 PM

    All the notification email address have disappeared, except for mine. What happen????

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    Answered on March 01, 2019 at 02:15 PM

    I have checked your form and you have setup your notification to change the email recipient using conditions.


    May we know what email address is not receiving the notification email?

    We will wait for your response.

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    Answered on March 01, 2019 at 02:43 PM
    They started receiving notifications again, not sure why their was such a delay. Luckily I receive every notification they get/or should get. I am also doing a message trace to see if it is being blocked by our firewall.
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    Answered on March 01, 2019 at 04:06 PM

    Unfortunately, we are not aware about any email delays for latest few days. I can assume this could be a temporary problem on either end. If you encounter any other problem, please let us know and we will gladly take a look.