I can not access the site

  • Andre
    Asked on March 1, 2019 at 1:16 PM

    when I created my third form, the site crashed and when trying to login again, the message I send attached appears. I've already requested a password reset, I've updated, but I can not log in.

    Help me please.

    Jotform Thread 1747937 Screenshot
  • Nik_C
    Replied on March 1, 2019 at 2:21 PM

    Your account was auto-suspended by our anti-phishing system and the reason is that you were collecting some sort of credentials:

    1551468053Screen Shot 2019 03 01 at 8 Screenshot 10

    Which is against our Terms of use.

    In order for us to restore your account those fields have to be removed.

    We'll wait for your response.

    Thank you!