What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Issues with submission trying to bulk send lots of entries

    Asked by Printrbot on February 05, 2013 at 01:41 PM

    I have Zapier setup to push JotForm submissions to Trello cards. However, at apx 6:58 AM PST this morning JotForm attempted to bulk send a lot of entries via Zapier.  Zapier then issued a throttle on the submissions to block the attempt.  I have looked at my JotForm submissions and they match the Trello cards, so thankfully everything looks good there.  However, I would like to try and find the cause of the issue in order to prevent any future problems.  Can you take a look at your logs to see if you can find the problem?  I have the log file from Zapier at the time of the incident and can you send you that as well.  Just let me know.  Thanks.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Deygus on February 05, 2013 at 02:25 PM

    Thank you for this information and we do deeply apologize about this problem. It seems we were having trouble with one or more of our servers earlier as I just found out this but it appears that this has since cleared up mostly so I think the data may have bottlenecked slightly but then went through in bulk afterwards which would explain what just happened to you.

    If the problem continues or happens again please do let us know immediately.

  • Profile Image

    Answered by Printrbot on February 05, 2013 at 02:26 PM

    ok, thanks for the info.