What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform have cancelled my Premium Account

    Asked by pettalk on March 15, 2011 at 04:42 PM

    I have paid for a Premium Account which continues until December but I have just been notified that it expires tomorrow and all my forms will be disabled.  WHAT IS GOING ON HERE?

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    JotForm Support

    Answered by liyam on March 16, 2011 at 10:04 AM


    I have checked your account and you're not in schedule for downgrade (or I believe I have already looked into this).

    We apologize for this inconvenience and please disregard the notice.