What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am experiencing a glitch in one of my forms. Emailed submissions are for questions that have since been changed or completely deleted.

    Asked by thegrassynoel on February 05, 2013 at 02:24 PM
    An old form seems to have been mixed with a newer version.
    Page URL:

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    JotForm Support

    Answered by Deygus on February 05, 2013 at 02:49 PM

    Hello after inspecting your form and the screenshot you've provided I think that the best solution to solve this problem would be for you to delete your current email notification and make a new one. This will allow the Email Notification Template to be rebuilt based on the fields that you have available on your form right now so that they match.

    If you don't feel comfortable with doing this then what you will need to do is go into your Email Notification for the form and then manually modify it along with removing any questions and field answer tags that do not apply then add them in so that they coincide.