Payment error: Client Authentication failed

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    Cbutera
    Asked on March 02, 2019 at 07:41 PM

    hi there

    what i am doing wrong?  i keep getting failed payment authentication?  ive entered my pay pal account info

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    roneet
    Answered on March 03, 2019 at 01:51 AM

    Generally, this issue occurs when the credentials used are incorrect or incorrect payment mode is selected (live or sandbox). We request you to check the credentials used on the form and change them accordingly in the payment wizard. Also, please make sure that there are no leading or trailing spaces in the credentials used.

    If you need any further assistance, please let us know. We will be happy to assist.  

    Thanks.