How to send an Autoresponder Email based on user's answer?

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    JesseDeanClark
    Asked on March 02, 2019 at 09:03 PM

    1.  I have a field that asks if we can send an email to the purchase your buying a burst for and if they choose yes, I have a condition that shows the email field of that person.  How can I send an email notification to that person saying something like "yay, someone bought you a burst"? 

     

    2.  How can I add a recipient notification and send that recipient just an email once a week with a summary of purchases?

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    BJoanna
    Answered on March 03, 2019 at 02:46 AM

    You can add an additional Autoresponder Email to your form and set a condition to send it when "Yes" option is selected. This is basically called email logics. Please, check out the details:

    How to Send Email Based on User's Answer

    You can also edit the email template of that email and add your custom message.

    How to Edit the Email Template for Notifications and Autoresponders

    You can send an email once a week with all form's submissions with our Daily Digest app. 

    Another option is to download the form's submissions every week. You can use Time Frame > This Week option to filter your submissions. 

    How to Download Form Submissions as Excel/CSV/PDF

    You can also create reports. 

    How to Create Form Reports in Jotform

     

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    JesseDeanClark
    Answered on March 03, 2019 at 08:19 PM

    Thank you for this information. 

    I setup the daily digest.... if I ever want to remove the app, how can I do this?

    Also, how can I change the email subject when this email is sent. 

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    BJoanna
    Answered on March 04, 2019 at 02:41 AM

    If you want to stop receiving daily digest emails, you can unsubscribe. 

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    It is not possible to change the email subject. 

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    JesseDeanClark
    Answered on March 04, 2019 at 08:43 AM

    I already set it up to someone else, isn't there a way to delete it from the actual form? 

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    Kiran
    Answered on March 04, 2019 at 10:23 AM

    Unfortunately, unsubscribing to daily digest can only be done from the emails received. You may try removing the access keys from your account API page and see if that works.

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    Please get back to us if you need any further assistance. We will be happy to help.