the choice to autofill or not doesn’t appear.

  • Lisa Sohmer
    Asked on March 2, 2019 at 10:08 PM

    Even though I have ENABLED continue forms later, the choice to autofill or not doesn’t appear.

  • Victoria_K
    Replied on March 3, 2019 at 4:20 AM

    Hello Lisa, Could you please let us know which form you refer to so we checked? We will wait for your reply. 

  • LisaSohmer
    Replied on March 3, 2019 at 10:43 AM
    https://form.jotform.com/90445411384151
    Sent from my iPhone
    ...
  • Victoria_K
    Replied on March 3, 2019 at 10:54 AM

    I have tested your form and it seems to save answers correctly. Please note that autofill on forms works the following way: when user has entered some values, those answers are saved into browser's local cache for 24hours. So, when user loads the form via same browser again (or reloads the page) answers are filled to the form automatically. Here is a screencast, I have reloaded the page to check autofill:

    1551628439Untitled2 Screenshot 10

  • Daniel Gadus
    Replied on March 8, 2019 at 11:22 AM

    Hej, is it possible in this case to for longer cookies periods of time from default 24 hours to some day, like 30 days or so ? 

  • Victoria_K
    Replied on March 8, 2019 at 12:26 PM

    There is different option to save form progress in user's session, it will save the data for 30 days. Here is a guide for forms with Classic layout: How-to-Save-Forms-and-Continue-Later

    And for Card forms: Setting-up-the-Continue-Forms-Later-Feature-in-Card-Forms