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    Thomas Pérault
    Asked on February 05, 2013 at 02:39 PM

    Can not log in to my account for the first time in 3 years! And no mail password arrives on my account!

    How do I work now?! Help me quick!!

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    Answered on February 05, 2013 at 03:08 PM

    Hi there, 

    I have checked your e-mail address on our logs and these are the results:

    Result: is IN the bounce list

    Reason(s) : 5.4.7 - Delivery expired (message too old) [Default] 421-'who killed the MySQL server? (#4.3.0)'
    I have removed your name from our bounce list. Please try the "forgot password" option again and let us know if the problem continues!
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    Answered on February 05, 2013 at 03:49 PM

    Thank you very much! Eduardo, it's ok now !!! See you