Zapier Integration to MailerLite is not working

  • liftingmyspirits
    Asked on March 3, 2019 at 3:53 PM

    Hi!  I've been trying to get the JotForm to MailerLite zap working for a couple of days.  Already contacted MailerLite and I've done that part correctly.  Inside of Zapier, all the tests have been successful, but still it's not working.

    Looking at a Help screen for JotForm to MailerLite on Zapier, there is reference to a popup screen that authorizes Zapier to access JotForm.  I've never seen that pop up.

    Is that a problem?

    Do you have any other suggestions for me to try?

    Thank you!

  • Kiran Support Team Lead
    Replied on March 3, 2019 at 11:08 PM

    The authorization is necessary to access the forms/submissions in order to send them to the other app by Zapier. Could you let us know the form that you are working and share the screenshot of the mapping fields in the Zap so that we'll check and test it further to assist you?

    We will wait for your response. Thank you! 

  • liftingmyspirits
    Replied on March 4, 2019 at 5:53 PM

    My form is titled Lifting My Spirits Consulting: Client Application Questionairre 

    I used the pre-made zap for JotForm and MailerLite.  I don't know how to access the mapping fields.  I've set this zap up a couple of times and it just asks for accounts and the form name.  This screen shot is the "edit options" part of the trigger.  The "edit template" on the action just sets up a test email.  The fields there are not from my form.  I'm a new user to Zapier, so if you tell me I'm missing something, I won't be surprised.1551739705Zap Screenshot 10

  • David JotForm Support Manager
    Replied on March 4, 2019 at 7:02 PM

    It seems like Zapier does not give the option to map certain fields for this zap, so all your form field would be sent to MailerLite. Please complete your zap and test the form to see which data is sent to MailerLite. You can also consult this with Zapier support.