What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does the language switch on Birth Day Picker?

    Asked by Novelist on February 05, 2013 at 03:52 PM

    Hey there,

    I'm using your site in German, which works out fine. However, the birthday-form (months) has suddenly switched from German to english. The first reservations I got were fine, everything was in german. But suddenly my customers have to choose between english named months all of a sudden. That's not a problem but strange.

     

    Thanks,

    Alexander

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    JotForm Support

    Answered by EduardoMendez on February 05, 2013 at 06:35 PM

    Hi there, 

    Can you please share the URL of your form with us?

    Usually, you need to set the language of a form before you start building the form.  

    To se the language, simply choose from the dropdown at the bottom of the page:

    I have tested to see if I can reproduce the issue, however, I have not been able.

    I'll wait for your response!

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    JotForm Support

    Answered by Mike_T on February 05, 2013 at 07:17 PM

    We have tested it a little more, and we were able to reproduce the issue.

    Now it has been escalated to our Next Level Support.

    We will get back to you once we have any updates.

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    JotForm Support

    Answered by NeilVicente on February 08, 2013 at 03:24 AM

    Alexander,

    We have released a fix for this bug today. Kindly re-save your form so the changes can take effect.

    Best regards