What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JS Embed Form will not update

    Asked by Helmut512 on February 05, 2013 at 04:29 PM


    Changes to my form does not have any effects on the embedded form on my webpage.


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    JotForm Support

    Answered by Mike_T on February 05, 2013 at 05:01 PM

    We are very sorry for the inconveniences caused.

    We have cleared form caches for your account, so the issue should be resolved. You may need to clear your browser cache to be able to see updated form.

    Also, the problem has been escalated to our Next Level Support.

    Thank you.

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    Answered by Vadim on February 18, 2013 at 06:30 AM

    We are having the same issue with some forms.

    Can you do the same for our account? 



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    Answered by jefreylandicho on February 18, 2013 at 07:13 AM

    I have process a manual clear form caches. Can you please try again and see if it works.