Error in submitting the form

  • beruber
    Asked on March 4, 2019 at 11:50 AM

    My forms are not submitting and I have played with the Required logic for Parade spot, Volunteer, and table ... it's still not submitting. 

    https://www.jotform.com/build/90293927237161

    1551724113030419 JotForm Pride Registrat Screenshot 10

    Jotform Thread 1749872 Screenshot
  • Richie JotForm Support
    Replied on March 4, 2019 at 1:28 PM

    I have checked your form and it seems the issue is with the Square Payment Integration when you set your product to default.

    Error in submitting the form Image 1 Screenshot 30\

    When this option is set, you would need to fill the Square Payment field when you use the SKIP TO/HIDE A PAGE.

    However, using the SHOW/HIDE condition, you don't need to fill up the Payment Field.

    I would suggest adding the SHOW/HIDE condition in your form on top of the SKIP TO  condition.

    Kindly check this screenshot:

    Error in submitting the form Image 2 Screenshot 41

    Sample Form:https://form.jotform.com/90625389666976

    Please give it a try and let us know if the issue still remains.



  • beruber
    Replied on March 5, 2019 at 8:36 AM

    That worked!  Thank you!