What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    over quota email

    Asked by Fernando68 on March 15, 2011 at 05:45 PM

    I have received an email saying my forms are over quota and will be disabled tomorrow at 12PM i already upgraded and no where near quota???

     

    please investigate for me.

     

    Kind Regards

    Mr Dunford (Fernando68)

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    JotForm Support

    Answered by liyam on March 16, 2011 at 09:50 AM

    Hello,

    We have submitted a ticket in regards to this matter.

    I have checked your account and it is not in schedule for downgrade.

    Sorry for this inconvenience.

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    JotForm Founder

    Answered by aytekin on March 16, 2011 at 12:41 PM

    We are sorry. That email was sent incorrectly. Your account is fine and will not be downgraded.