How do I unselect a single choice entry?

  • Appelbaum
    Asked on March 4, 2019 at 10:19 PM

    If I select a digital journal ad, is there a way to "unselect" it without refreshing the page?

    Page URL: https://form.jotform.com/90627081642153
  • BJoanna
    Replied on March 5, 2019 at 2:03 AM

    It is not possible to unselect a selected option within the Single Choice field. You can only select some other option. If you want to allow your users to unselect a selected option you will need to use a Multiple Choice field. You can prevent users to select multiple options when using a Multiple Choice field with the Entry Limit option. 

    1551769378entry Screenshot 10

  • Appelbaum
    Replied on March 5, 2019 at 7:11 AM

    so I did this but it IS allowing the person to select more than 1 option.  I only want 1 option to be able to be selected.

  • Appelbaum
    Replied on March 5, 2019 at 7:13 AM

    ok.  never mind.  I see that when I try to move on if I have selected 2, I get an error message.