PDF Editor: Ordered/Unordered list in a Rich text feild is not displaying the numbers/bullets in the PDF document

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    pannaage
    Asked on March 04, 2019 at 10:48 PM

    The formatting only applicable to HTML format shown in email. The attached PDF does not apply the bullet and indention formatting, however we keep PDF as our source document not email, therefore this issue make me trouble. Please check the screenshots below

    1551757646HTML.png


    1551757559JotForm-PDF.png

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    Kiran
    Answered on March 05, 2019 at 04:34 AM

    We are sorry for the inconvenience this may have caused. I am able to replicate the issue at my end with the cloned version of your form. Let me forward the issue to our backend team for further investigation. If there is any news in this regard, we'll keep you posted here.

    Thanks!

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    mert
    Answered on March 06, 2019 at 03:37 AM

    Hi @pannaage,

    This issue is fixed now. Please, check it on your end and let us know the results.


    Thank you.

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    pannaage
    Answered on March 07, 2019 at 01:40 AM

    Hi Mert,

    The issue still persisted for the PDF.

    1551940832PDF.png

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    Kiran
    Answered on March 07, 2019 at 06:39 AM

    I have tested the PDF document with a text field having a text along with numbered and bullet points. The numbering is displayed properly in the PDF document. However, the bullet points are still not being displayed in the document. I am sending a note to our backend team to check this up again for you. We'll let you know as soon as we have any update in this regard.

    Thank you for your patience. 

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    mert
    Answered on March 07, 2019 at 07:16 AM

    Hi @pannaage,

    The issue is completely resolved now. Please, check it on your end and let us know the final results.

    Sorry for the delay.