What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Purchase of Subscription

    Asked by HCCB-Mona on February 06, 2013 at 05:00 AM


    i made the payment for purchasing the Subscription of your Jot form but the webpage expired.

    request if you could let me know whether the amount has been transferred to your account.

    Please revert



  • Profile Image
    JotForm Support

    Answered by EduardoMendez on February 06, 2013 at 07:52 AM

    Hi there, 

    I have checked our records and we have not received a payment for your account as of yet.

    If you wish, you can go ahead and process the payment and if you see that there is a descrepancy at a later day, simply let us know and we'll be more then glad to sort it our for you.

    Thanks for using our builder!