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abcmississippiAsked on March 5, 2019 at 11:58 AM
Hello, this is the 2nd one where the total has been crazy wrong and our members are concerned. Here is the form:
https://form.jotform.com/90434265471153
Screen shots attached.
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Alan_DReplied on March 5, 2019 at 1:37 PM
I have checked 'Jackson Golf Tournament: March 18, 2019' form. You are using conditions based on the user's answer. Please care, some fields pass the value as a string. It causes this kind of errors.
Example. Instead of summing, combines.
Please check your conditions like that:
You can use 'Calculate a field's value' for the same purpose.
Example of string and number types.
I saw you used '{payOnline}' field to show the total in the notification email. Did you get same error after using that?
Please contact us if the issue still exists.