Clear My Form Cache?

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    suholidays
    Asked on February 06, 2013 at 05:58 AM

    I created a form yesterday, which I made some changes to today, but those changes are not reflecting through to my Preview or my live form.

    I have read a variety of quetsions where people's Form Cache needs cleared.

    Can you do this for me?

    The form ID is 30342392096351.

    Will this be a recurring problem?

    Thanks.

  • Profile Image
    EduardoMendez
    Answered on February 06, 2013 at 08:14 AM

    Hi there, 

    We apologize for the inconveniences.

    This should not be necesary all the time.  But thank you for bringing it to our attention.

    I have cleared the cache for your forms.  Please let us know if that solved the problem.

  • Profile Image
    suholidays
    Answered on February 06, 2013 at 09:24 AM

    Hi there,

    Yes, this did solve the problem. Thank you! If it happens again, is there anything I can do to solve it, other than posting a question?

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    Welvin
    Answered on February 06, 2013 at 09:53 AM

    Hi,

    Changing the form URL to start with http://www  will also help you see changes instantly. By default, form URL starts with http://form

    form.jotform.com can sometimes be little out of date since caches might take some time to be cleared  so changing that to www.jotform.com will help.

     

    Thanks

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    manolox
    Answered on June 12, 2014 at 11:13 AM

    Where do you change the form URL?

    Thanks

  • Profile Image
    BryanPaulo
    Answered on June 12, 2014 at 12:58 PM

    Hi,

    If you are using the stand form, you can simply type http://www.jotform.com/30342392096351 on your address bar. You may see it as http://form.jotform.com/form/30342392096351, instead of using that link, change the http://form to http://www.

    Let us know if you need further help.