Why does my survey switch the location of question and answers when I download the PDF?

  • Profile Image
    mauram14
    Asked on March 05, 2019 at 01:04 PM

    Thanks for getting back to me but even before I edited the form this was still happening? I do not understand why a question from the 4th page is showing up on the first page at the very top? Why do the PDF and non PDF versions look so different? 

  • Profile Image
    Mike
    Answered on March 05, 2019 at 02:14 PM

    If there is an issue with the current PDF document template, you may try adding a fresh PDF document template:

    + New PDF > New PDF Document

    If the new template is correct, you can then remove the original template.

    If you need any further assistance on this, please let us know.