My BOX integration isn't working properly

  • MZControls
    Asked on March 5, 2019 at 1:51 PM

    I have a BOX integration that is not working properly.

    It creates a folder in my box account but it does not put a copy of the completed PDF form in there. It was working properly at one point but not anymore.


    I have (2) integrations for this form, one to Google Drive and one to Box. I created the Drive integration after the Box integration. The Drive integration is still functional. If I have the free account could it be that I can only have (1) integration like this for the form?

    I have another form with only the Box integration and it still works as desired.

  • Mike
    Replied on March 5, 2019 at 2:44 PM

    You can have multiple integrations on a per form basis.

    What you can try is to remove the Box integration and then enable it again to refresh the connection. If this does not help, let us know.