What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i can't log on to my account.

    Asked by cindy quinn on March 15, 2011 at 06:54 PM

    i contacted you to change my email contact so i reset my password however it still says incorrect.  i have tried several names but none work.  please help.  thanks   

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    JotForm Support

    Answered by liyam on March 16, 2011 at 07:28 PM


    When I searched for the email address hogminutes[at]comcast.net, it returned a guest account. I may be wrong but I don't think it's possible to login using a guest user name.  You will still have to create your own personal free account to be able to login properly.

    If you have created a free / premium / professional account, we would like to know what's your email address for that account so we could help you with your request.