Save and Continue Later: Ability to customize the email template.

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    boec911
    Asked on March 05, 2019 at 03:29 PM

    Is there any way to customize the subject line of the "Save and Continue" email, and/or the content of the e-mail?

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    AndrewHag
    Answered on March 05, 2019 at 04:38 PM

    I'm not sure I understood your question. Do you want to customize the subject and content of an email? If yes, go to Settings > Emails and click on the notification email that you already set then in the Email section beside the Recipients tab you can customize the subject and content of the email.

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    Reference guide: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    Could you please provide more information about the issue, if the above solution didn't work for you?

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    Ryan
    Answered on March 05, 2019 at 04:42 PM

    I'm talking about this e-mail when "save and continue" is used.

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    boec911
    Answered on March 05, 2019 at 04:43 PM

    Sorry, I didn't attach it to the last message properly.  I'm wondering if you can edit how the subject in this message appears when someone uses the "save and continue" option, and if the body of the e-mail can be edited.

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    AndrewHag
    Answered on March 05, 2019 at 05:42 PM

    Unfortunately, it is not possible to customize the template of an email which you get when you use Save and Continue Later feature. I'm forwarding this to our developers as a feature request but, we cannot provide an ETA. You'll be informed through this thread when there is an update.