Save and Continue Later: Ability to customize the email template.

  • boec911
    Asked on March 5, 2019 at 3:29 PM

    Is there any way to customize the subject line of the "Save and Continue" email, and/or the content of the e-mail?

  • AndrewHag
    Replied on March 5, 2019 at 4:38 PM

    I'm not sure I understood your question. Do you want to customize the subject and content of an email? If yes, go to Settings > Emails and click on the notification email that you already set then in the Email section beside the Recipients tab you can customize the subject and content of the email.

    1551821826chrome Vte9rsRPVf Screenshot 10

    Reference guide: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    Could you please provide more information about the issue, if the above solution didn't work for you?

  • Ryan
    Replied on March 5, 2019 at 4:42 PM

    I'm talking about this e-mail when "save and continue" is used.

  • boec911
    Replied on March 5, 2019 at 4:43 PM

    Sorry, I didn't attach it to the last message properly.  I'm wondering if you can edit how the subject in this message appears when someone uses the "save and continue" option, and if the body of the e-mail can be edited.

    1551822177jotform Screenshot 10

     

  • AndrewHag
    Replied on March 5, 2019 at 5:42 PM

    Unfortunately, it is not possible to customize the template of an email which you get when you use Save and Continue Later feature. I'm forwarding this to our developers as a feature request but, we cannot provide an ETA. You'll be informed through this thread when there is an update.