Forms not submitting due to Kloudless File Uploader widget

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    felixenergy
    Asked on March 05, 2019 at 03:46 PM

    For some reason, my forms, and edits are not submitting. I just get a "Please Wait" that never passes to the "Thank You" page. This started yesterday. Is my account current?


    George

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    Welvin
    Answered on March 05, 2019 at 05:21 PM

    It's the Kloudless widget that is causing the problem.

    15518243602019-03-06-009.png

    You will have to remove the widget and replace it with our basic file upload field.

    https://www.jotform.com/help/332-How-to-Create-File-Upload-Forms

    I have also escalated this thread to our backend team for further checking. If we have an update, we'll let you know here.

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    TitusNdoka
    Answered on March 11, 2019 at 01:31 AM

    Hello,

    The Kloudless File uploader has been fixed.

    You may use it again. We apologize for that downtime.