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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I make it so that after a PayPal payment, there is a return url option

    Asked by kroboz on March 15, 2011 at 06:59 PM

    I'm starting a document review service, and I need to make it so that users can only upload files after they've paid me through PayPal. The PayPal form works fine, but my problem is this:

    When I use a PayPal form to accept payment, I am redirected to PayPal's interface to log in/pay/etc. When the payment is complete, PayPal shows a link that says "Return to (PayPal e-mail address)." 

    What I need is for PayPal to say "Return to (site URL)" where I can send my users to the upload page.

    How do I change it so that the link after payment returns my customers to a specific URL?

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    JotForm Support

    Answered by NeilVicente on March 15, 2011 at 08:05 PM

    Hi

    I believe this feature is not yet available. After you're redirected to Paypal's payment/login page, it is up to Paypal's jurisdiction on where it wants you to go after paying. I think this could be implemented using Paypal's API although I could be wrong. This is a good suggestion, though. I will add this to our feature requests list. Thank you.

    Anyway, as far as i know, there is an option (as a Paypal merchant) to put notes on Paypal's order confirmation page/email. You could instead insert the URL for file uploading via that note.

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    Answered by kroboz on March 15, 2011 at 08:16 PM

    Okay, great. I'm not familiar enough with PayPayl's API to work on that end, but I really like the simplicity and ease-of-use JotForm offers (along with the fantastic Dropbox integration). Once this feature is available, I'll be switching to your premium service. Please keep us informed on when this feature will be available.

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    JotForm Support

    Answered by NeilVicente on March 15, 2011 at 08:17 PM

    Will do. Thank you for trusting Jotform.

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    Answered by leonardomitchell on March 15, 2011 at 09:31 PM

    I have added the paypal subscription (recurring monthly payment) feature on my website and after the client pays, the client is redirected to MY site 'thankyou page'. If this feature is on subscription, why is not available on normal paypal payment mode?

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    Answered by allanftd on March 17, 2011 at 05:21 PM

    @kroboz, the Dropbox integration is now live in JotForm! Go to your Submissions Page and click the gear icon on the right side of the page. Then click "Send Submission to DropBox" to log in and set up your DropBox account.

    Hope you enjoy this new feature! Thank you for using JotForm.

    JOTFORM SUPPORT

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    Answered by CFCM on June 05, 2011 at 11:26 AM

    We don't have or want a Dropbox account. Also, can you explain how doing this solves the problem?

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    JotForm Support

    Answered by NeilVicente on June 05, 2011 at 02:08 PM

    @CFCM

    I believe Allan responded to a question posted by kroboz. It has nothing to do with your previous question about Paypal and thank you pages.

    Anyway, it seems that you were able to figure out the answer to your problem. Is there anything else that you'd like to ask?

    Thank you for using Jotform and have a good day!


    Neil