- averyoilandpropaneAsked on February 06, 2013 at 08:43 AM
I looked at my summary of submissions today and notice they stop at 1/17/2013. I have had numerous submissions since then. I also know I am way below my paid for submission count for the year.
Please explain and fix what is happening... or... tell me where I am confused. Thank you.
- JotForm SupportjonathanAnswered on February 06, 2013 at 09:04 AM
If you were referring to your form Avery Payment Form submissions, it is probably because the custom timeframe in the submissions grid is set to a certain date range only.
Try set it to ALL instead to view all the submissions.
Please update us if this is not the issue instead.
- averyoilandpropaneAnswered on February 06, 2013 at 12:28 PM
That worked, thank you.
Now my original issue, I have a required NUMERIC requirement on the customer account field. Lucille Warner on 2/6 entered an alpha numeric in the field (her address) - why did the system accept this...
On 2/6 Beth Richardson also submitted with a blank field for a required account number field.
- JotForm SupportpaoloumalidevAnswered on February 06, 2013 at 12:51 PM
Since the issue for this thread is resolved, please open up a separate ticket so that it will have its own thread so that you can easily track replies too under a proper heading/subject on your email.