Recent Submissions not in my summary

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    Asked on February 06, 2013 at 08:43 AM

    I looked at my summary of submissions today and notice they stop at 1/17/2013. I have had numerous submissions since then.  I also know I am way below my paid for submission count for the year.


    Please explain and fix what is happening... or... tell me where I am confused.  Thank you.

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    Answered on February 06, 2013 at 09:04 AM


    If you were referring to your form Avery Payment Form submissions, it is probably because the custom timeframe in the submissions grid is set to a certain date range only.

    Try set it to ALL instead to view all the submissions.

    Please update us if this is not the issue instead.


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    Answered on February 06, 2013 at 12:28 PM

    That worked, thank you.  

    Now my original issue, I have a required NUMERIC requirement on the customer account field.  Lucille Warner on 2/6 entered an alpha numeric in the field (her address) - why did the system accept this... 


    On 2/6 Beth Richardson also submitted with a blank field for a required account number field.

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    Answered on February 06, 2013 at 12:51 PM

    Since the issue for this thread is resolved, please open up a separate ticket so that it will have its own thread so that you can easily track replies too under a proper heading/subject on your email.

    Thank you.