I cancelled my reoccurring payment via PayPal. Can you refund my $39

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    Asked on March 05, 2019 at 06:06 PM

    I’ve cancelled the reoccurring payment plan on PayPal. Can you refund the $39? Thanks

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    Answered on March 05, 2019 at 07:14 PM

    I have now submitted the refund request for your cancelled Jotform subscription on PayPal with account/username Pkile29

    The refund amount should reflect on your PayPal account after 7-10 business days.

    You will not be billed further and your subscriptions is now downgraded to the FREE plan.

    Let us know if you need further assistance.