Total from conditional logic not inputting into Stripe

  • TCS4967
    Asked on March 5, 2019 at 9:53 PM

    I have used conditional logic to add several fields but cannot get the total to input into Stripe. In the Stripe Integration window, where it says "Get Price From" the "total" field where the total is added is not an option, only "None (Manual).

  • Ashwin JotForm Support
    Replied on March 6, 2019 at 12:09 AM

    I am sorry for the trouble caused to you. I did check your form and I was able to select "Total" in the Stripe payment tool but could not save it as your Stripe payment tool it not connected with your Stripe account.

    I have cloned your form and made changes. Please take a look at the following cloned form and see if it works as expected:  https://form.jotform.com/90640017363955

    Feel free to clone this form in your account and integrate with your won Stripe account. The following guide should help you in form cloning: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Do get back to us if you need any other changes.