What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    IP Block

    Asked by benchmark on February 06, 2013 at 09:40 AM

    Our virtual assistant in the Philippines had his IP blocked. I've attached a screenshot. 

    Can we have that lifted? 

    Nick Carpenter

    972-398-7619

    nick@benchmark.us

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Welvin on February 06, 2013 at 10:00 AM

    Hi Nick,

    That is maybe because a lot of users that is similar/belong to his IP Address have been suspended for using our forms for Phishing Activities.

    I have fixed it, please kindly tell him again to check.

     

    Thanks