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SkyClinicJLTAsked on March 6, 2019 at 3:52 AM
Hi
Whenever I am receiving the email the format breaks in PDF version. I tried fixing it but still receives email with a different format (see attached picture for reference)
Why does it keep happening?Looking forward to your response
Thank you
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Ashwin JotForm SupportReplied on March 6, 2019 at 5:25 AM
I am sorry for the trouble caused to you. I have sent you a test submission. Please check your email and see if the data in submission PDF is being displayed correctly.
If the issue persists, please share a screenshot of the PDF and we will take a look.
We will wait for your response.
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SkyClinicJLTReplied on March 6, 2019 at 7:43 AMHi Ashwin,
The data in the submission displayed correctly
But I hope it will not happen again?
Can you please check if this is due to some error which I cannot fix from
the editing side?
Thank you,
Best Regards
*Hamna Khalique Ahmed*
Advertising Designer
Contact: 052 831 3036
Email: hmnakhalique@gmail.com
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Ashwin JotForm SupportReplied on March 6, 2019 at 9:14 AM
Please monitor your submission PDF and get back to us if you see the issue again. We will escalate it to our backend team.
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SkyClinicJLTReplied on March 18, 2019 at 3:43 AMHi,
Thank you for your help on the PDF form submissions.
i have received an email today regarding about the submissions that they
are getting full
Can you please check and tell me if i will keep on deleting the submissions
before they count 100, in that case can i still receive them?
Looking forward to your feedback
Thank you,
Best Regards
*Hamna Khalique Ahmed*
Advertising Designer
Contact: 052 831 3036
Email: hmnakhalique@gmail.com
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Ashwin JotForm SupportReplied on March 18, 2019 at 4:11 AM
I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/1763472