I am getting an error when embedding a jotform on my website

  • Explainr
    Asked on March 6, 2019 at 8:46 AM

    I am trying to embed a form (https://form.jotformeu.com/83364665827368) on my website, but I am getting the following error at the Paypal Checkout section:


    "Payment Error: Payment error occurred. Please check console"

    Jotform Thread 1752532 Screenshot
  • Victoria_K
    Replied on March 6, 2019 at 10:10 AM

    Could you please share a link to your web page so we inspected it? 

    We will wait for your reply. 

  • Explainr
    Replied on March 6, 2019 at 10:34 AM

    Sure,


    https://www.explainr.co/sale/

  • Victoria_K
    Replied on March 6, 2019 at 10:40 AM

    It appears that your PayPal integration is not yet configured:

    I am getting an error when embedding a jotform on my website Image 1 Screenshot 20

    Please finish the setup following this guide: How-to-integrate-PayPal-Checkout-with-your-form

    Also, I can assume that a script conflict is possible on the web page. If the problem will persist, please try re-embedding form using its iframe code: Getting-the-Form-iFrame-Code

    We will be glad to assist if you need more help, just let us know.