Adding custom tab in Facebook

  • wickedcandlecochs
    Asked on March 6, 2019 at 9:09 AM

    Hi, just received an email to add a jot form to a page tab on facebook.  I followed all the steps, but the facebook pop-up window gives me an error that says: "This page does not have permission to install the custom tab."


    Jotform Thread 1752559 Screenshot
    Page URL: https://www.facebook.com/v2.8/dialog/pagetab
  • Richie JotForm Support
    Replied on March 6, 2019 at 10:30 AM

    The message is due to the changes that Facebook made when it comes to adding Custom Tabs to Facebook Pages.

    https://developers.facebook.com/docs/pages/tabs

    Currently, they no longer allow users with less than 2000 fans to create Custom Tabs.

    Adding custom tab in Facebook Image 1 Screenshot 20

    Hope this information helps.

    If you need further assistance, let us know.