I need help. Could someone please contact me? Why did my form go through but the others didn't go through?

  • sisterhoodlesa
    Asked on March 6, 2019 at 9:47 AM
  • Victoria_K
    Replied on March 6, 2019 at 10:45 AM

    Hello, I see that you have received 1 payment submission to your form and several incomplete submissions. This means that we have not received an instant payment notification about successful payment from PayPal. Users could leave the page without processing a payment. Here is related guide: Paypal Incomplete Payments FAQ

    Have you received the payments for other submissions? 

    We will wait for your reply.