- WildThayneAsked on March 15, 2011 at 07:40 PM
I have a jotform Premium account and just received an email stating that my account was "over quota". But I am no where near my quota???
What is going on here?
If you mean it is time to renew my premium account I will, but it does not allow me, it is trying to force me to the $50/mo plan???
What is going on, my account is no where near 10 gigs of space? And I have never even come close to maxing out my monthly submissions.
I really do not want my forms to stop tomorrow? What do I do?
This has got to be an error, right?
- JotForm SupportliyamAnswered on March 16, 2011 at 09:34 AM
We have submitted a ticket in regards to this matter.
I have checked your account and it is not in schedule for downgrade.
Sorry for this inconvenience.