Still Can't Edit Forms

  • Profile Image
    cardiojost
    Asked on February 06, 2013 at 10:54 AM

    I am still having issues editing forms in JotForm.  One I login and try to edit one of my forms, nothing happens when I click the edit button.  I can use the * and click on edit, but then nothing happens when I click on the side buttons (Power Tools, etc.).  When I asked before on Monday, I was told that your site was having issues, but that they had been resolved, but obviously they haven't.  Please let me know what to do to update my forms....

    Sincerely,
    Scott J

    CardioJost, Inc.

    480-945-4358 work

  • Profile Image
    EduardoMendez
    Answered on February 06, 2013 at 11:45 AM

    Hi there, 

    I was not able to reproduce the issue on my end.

    I treid your account and was able to edit your forms.  Here is a short video of the test:

    http://screencast.com/t/FyOz335f3Mm

    May I ask where it is that you are logging to edit your forms?

    Jotform.com jotform.ca jotform.us ?

    Can you please try logging into a different doman to see if the issue continues?

    If it does, can you please share an image or video of the problem?  We'll be glad to forward this to our dev team for further assistance!