What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Still Can't Edit Forms

    Asked by cardiojost on February 06, 2013 at 10:54 AM

    I am still having issues editing forms in JotForm.  One I login and try to edit one of my forms, nothing happens when I click the edit button.  I can use the * and click on edit, but then nothing happens when I click on the side buttons (Power Tools, etc.).  When I asked before on Monday, I was told that your site was having issues, but that they had been resolved, but obviously they haven't.  Please let me know what to do to update my forms....

    Scott J

    CardioJost, Inc.

    480-945-4358 work

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    JotForm Support

    Answered by EduardoMendez on February 06, 2013 at 11:45 AM

    Hi there, 

    I was not able to reproduce the issue on my end.

    I treid your account and was able to edit your forms.  Here is a short video of the test:


    May I ask where it is that you are logging to edit your forms?

    Jotform.com jotform.ca jotform.us ?

    Can you please try logging into a different doman to see if the issue continues?

    If it does, can you please share an image or video of the problem?  We'll be glad to forward this to our dev team for further assistance!