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tothrivealbertaAsked on March 6, 2019 at 1:05 PM
Hi I have a 60 second introduction video I am trying to load but the browser button dosn't seem to open and the drag and drop doesn't work. Any tricks to help me out?
Thanks,
Samantha
Page URL: https://form.jotform.com/90576095995273 -
Girish JotForm SupportReplied on March 6, 2019 at 2:27 PM
What I understood is, your youtube video is not loading when you preview your form.
If this is the case, I have reviewed your form link and I didn't face any issue which you have mentioned.
I request you to please share me the below details so that I can investigate it further:
1. Which browser you are using?
2. Provide me the screenshot of the issue, if any.
3. Clarify what do you mean by Drag and drop, is it related to - while creating the form?
I will be waiting for your response.
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tothrivealbertaReplied on March 7, 2019 at 12:43 AMNo I would like to remove the you tube video and just have a video if possible. I just tried using chrome before I used safari. Here is a quick video of what I mean
Thanks
Sent from my iPhone
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Victoria_KReplied on March 7, 2019 at 6:58 AM
Unfortunately, we do not have an option to upload a video directly to the form. You would need to host a video at YouTube or elsewhere if you need to show the video on your form. Here is the list of video widgets, please check which one would work for you better: https://widgets.jotform.com/search/video
Also, the video you might have sent has not reached our forum. If you could upload it to your google drive and post a link here, we would be able to review it.