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    I am not getting email notifications anymore

    Asked by hamstock on February 06, 2013 at 11:27 AM

    I checked the email on the forms and it is correct, I am just not getting an email notifiction anymore. Can you please help?

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    Answered by pinoytech on February 06, 2013 at 11:41 AM


    Sorry for the inconvenience that may have caused. Your form's notification recipient is in our bounce list upon checking and I've remove it for you. It should be working fine by now.

    Result: jed@fofarms.com is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Requested action not taken: me=ssage refused'

    If you'll need further assistance, do let us know.

    Thank you!

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    Answered by pinoytech on February 06, 2013 at 11:42 AM

    You might consider this article also on how to prevent email's not being received. http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Thank you!