What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account over quota?

    Asked by sczepiel1 on March 15, 2011 at 07:49 PM



    Just received e-mail that I am over my quota that I need to upgrade.  I continued to paypal to upgrade my account and then received another email saying that I over my quota and my forms will be cancel tomorrow.  Can you please let me know what I need to do to keep my account open.




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    JotForm Support

    Answered by liyam on March 16, 2011 at 09:33 AM


    We have submitted a ticket in regards to this matter.

    I have checked your account and it is not in schedule for downgrade.

    Sorry for this inconvenience.