How to prevent loading the form with previous submitted data.

  • Gracieroo
    Asked on March 6, 2019 at 2:48 PM

    Hi! I have several name fields on my form... Owner Name, Registered Name, Call Name, etc.

    They are all being automatically filled with the Owner Name when autofill is used to complete their address, phone, email. How can I keep this from happening? Thanks!!

  • David JotForm Support Manager
    Replied on March 6, 2019 at 3:32 PM

    If you have enabled the AutoFill feature, the data will remain in the browser's cache. You may try loading the form in incognito mode, or use a different browser, so the form will load blank.

    Let us know if you need more help.

  • Gracieroo
    Replied on March 6, 2019 at 4:01 PM

    I disabled the AutoFill feature. So the form initially loads blank, but when entering data into the fields the dropdown arrow appears to 'Autofill' from Contacts. When it does that, every field with 'name' in it fills with my name.

  • David JotForm Support Manager
    Replied on March 6, 2019 at 4:20 PM

    This appears to be the last form you edited: http://www.jotform.us/form/90565725859169 

    Is that the form in question? Did you try clearing your browser's cache? I have filled the form, and each field is filled one by one, no auto-population happens:

    1551907156fillingform Screenshot 10

  • Gracieroo
    Replied on March 7, 2019 at 7:54 AM

    Thanks for looking. I guess it's my browser. Hopefully other people won't be using it!!