How can I make unanswered questions to show up in order that they were asked?

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    JesseRose
    Asked on March 06, 2019 at 04:30 PM

    We have built an informational questionnaire and are having issues with questions not showing in order. It will show all the answered questions in a row, then after that it lists the questions answered. We need the all the questions to be on the form in order asked, even if left blank.

    I hope this makes sense and you are able to help solve the issue. Best,

    Jesse Rose

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    Jed_C
    Answered on March 06, 2019 at 06:36 PM

    You can disable the hide empty fields option in your email notification settings so that it will show all fields including unanswered one.

    Reference guide: https://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts.

    Let us know if you have any questions or if you need further assistance. 

  • Profile Image
    JesseRose
    Answered on March 07, 2019 at 11:43 AM
    Right, I’ve done that. So they show, but out of order. Do you know of
    anyway to show them in the order asked? It shows all answered ones first
    then lists all the unanswered ones after.
    Thanks for your help!
    ...
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    Welvin
    Answered on March 07, 2019 at 12:43 PM

    Is this for the Questionnaire for Medicaid Planning form? I see your notification, and autoresponder emails don't have the fields. You may consider creating new email templates to refresh your settings. 

    Note that fields should appear in order the way how you order them in the form builder.