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    Form not working, have tried test emails

    Asked by duranphotography on February 06, 2013 at 12:09 PM

    I have tried sending myself test emails tonight and the forms are not working

    help!
    http://www.skysimone.com.au/contact-sky-perth-wedding-photograph-and-video/

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    JotForm Support

    Answered by Welvin on February 06, 2013 at 01:08 PM

    Hi,

    Do you mean, your email notification is not working? That is because your email address is IN our bounce list with the following result and reason(s);

    Result: 

    sky@skysimone.com.au is IN the bounce list  

    Reason(s) : 5.4.7 - Delivery expired (message too old) [Default] 451-'4.7.1 Please try again later'

    Please check this guide on how to prevent this from happening again:

    How to setup email alerts to prevent "emails not being received" issues

    I have now removed your email address from the said list so it should be working fine now.

     

    Let us know if you need any further assistance.

    Thanks