-
ShomAsked on March 8, 2019 at 1:16 AM
Hi team,
I receive an error that says- Payment ID is missing.
Can you please help me fix it.
Thanks
Regards,
Shom
-
BJoannaReplied on March 8, 2019 at 3:53 AM
Are you getting that error when you submit the form without authorizing the PayPal Checkout process?
If so, I was able to replicate it. It should not be possible to submit the form without completing the PayPal Checkout process. The following error message should be shown.
Based on the test I made on my cloned form the issue is related to the Image Slider widget you added to the top of your form.
I will report this issue to our developers. We will inform you via this thread once this issue is resolved.
For now, I can only suggest you to remove the Image Slider widget form your form.
Also, can you please confirm that you were submitting the form without authorizing the PayPal Checkout process.
-
DzyrFormsReplied on March 11, 2019 at 10:43 PMThanks I have removed the image slider. How do I authorise Payal checkouts
... -
jherwinReplied on March 12, 2019 at 1:29 AM
I think my colleague refers to "form submission without payment or clicking on any PayPal checkout buttons". Is the issue happening when you submit the form directly using the submit button?
Also, please go ahead and try to re-integrate your form again with PayPal checkout.
Guide: How to integrate PayPal Checkout with your form
Make sure you get credentials to LIVE one, not the sandbox: