My Forms -> More: Create PDF Form option does not show.

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    betty
    Asked on March 08, 2019 at 02:09 AM

    The user has five forms two of those forms have "Create PDF Form" option but three of them have not. The user can still create PDF Forms by "Publish ->  PDF, Download fillable PDF". 

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    eugene
    Answered on March 12, 2019 at 04:50 AM

    Hello,

    I've checked the user's account, some of the user's forms do not have the "Create PDF Form" option because they are encrypted forms.

    Because PDF forms do not support encryption, "Create PDF Form" option will not show for the encrypted forms. So this is intended behavior.

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    betty
    Answered on March 12, 2019 at 04:56 AM

    Thanks, Eugene for this information. I will let the user know.