Email scheduler: When accessing email schedule reminder page, it's showing blank.

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    Asked on March 08, 2019 at 04:06 AM


    When I created the form I was able to run the reminder and I set it to be enabled for just 1 day to test it out. After that wen I click on the email reminder settings to schedule reminder email all I get is a blank screen.

    Please help

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    Answered on March 08, 2019 at 05:09 AM

    I was able to replicate this issue on your form, I will forward it to our backend team for further checking.

    We'll get back to you via this thread.

    Thank you!

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    Answered on March 11, 2019 at 10:16 PM


    Have you got an update on this issue from the backend team yet? Hope to have this resolved at the soonest possible.

    Thank you

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    Answered on March 12, 2019 at 12:13 AM

    Your issue has been forwarded to our backend team for further checking so we'll have to wait for their update regarding this problem.

    Thank you for your patience.

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    Answered on April 24, 2019 at 07:31 AM


    Sorry for the inconvenience caused. Problem is resolved right now. Please let us know if you need any further assistance.